Categories
Engineer UC voip

Integration

Redwood acquired by TimicoLast week we integrated the Redwood brand into Timico. Redwood was a specialist Unified Communications business we acquired last year.

There are two different ways of integrating another business. You can do it well or you can do it badly. There are also two different speeds. I recall that Cisco, a company that has made many acquisitions in its time, has a defined process with dedicated teams to do the job. On day one they change the acquired brand to Cisco and then there are well rehearsed steps over a period of three months or so until all aspects of the old brand are erased. No doubt a few people get erased at the same time although companies like Cisco are known to buy small technology businesses just to acquire the talent.

It’s no different in our game really. We bought Redwood for a combination of channel to market and the talent of their people. However the nature of our business is different to a product manufacturer such as Cisco. Our customers largely buy services from us and they buy them on a recurring basis. Every month. The other thing to note is that the services they buy from us are by and large mission critical to their business.

We love all our customers. They pay our wages. We do our best to keep them happy so that they want to keep on paying our wages. The last thing we want to do is upset them. Now in the networking game the time of greatest risk is when something changes. A small config change here can have big ramifications there. A kind of butterfly effect for business. So we want to be very careful when we make changes.

The same applies when you change a brand. When integrating company not only are you changing the look of a business but you are potentially changing the way it feels to do business with you. People don’t like change so you have to do it carefully.

When integrating Redwood we want Redwood’s customers to feel as if things are working just as well as they were in the good old days when they were dealing with Redwood as opposed to this new company called Timico that they might never have heard of. We might in our ever so optimistic dreams dare to hope that Redwood customers will think things are even better than they were before though we would settle for them thinking things were just same. “Name change? Oh ok that’s fine” is the reaction we want.

What we don’t want is “What’s gone wrong with my bill. Why have you charged me twice? Where has Fred gone? Fred always used to sort out my problem. It was never like this when it was Redwood”.

That’s why we like to take time over the integration of an acquisition. We want to make sure it goes well. The telecommunications industry abounds with stories of market consolidation and company acquisitions that have gone wrong. We love it actually because it generates churn in a company’s customer base and someone else’s churn is our sales opportunity. I even heard of one highly acquisitive business whose business plan assumed a 30% churn in customers post acquisition. That’s not how we like to work.

If my memory serves me right we have bought seven companies in nearly ten years of doing business. We have learnt a few lessons along the way but our general principle is that we want to build a business of real value to all our stakeholders. That means real value to shareholders, staff and of course customers. We want to keep every single customer.  That’s a difficult objective in a highly competitive market where competitors sometimes not only drop their pants to win a deal but run naked down a customer’s drive shouting “I won’t put my clothes back on until you give me the business”.

I’m pleased to say the integration of Redwood has gone very well. Customers have had time to get used to the idea and all were contacted well in advance to let them know about the new name. It’s felt like business as usual throughout the whole process.

That isn’t to say there wasn’t a huge amount of work going on in the background. Integration of CRM and billing systems for example. Lots of testing before D Day. We had a few IT glitches along the way but nothing that was customer affecting and the team worked really hard to get it all sorted.

Funnily enough when I asked the one of the Redwood team how it went the answer was “boringly not much to say really.” That’s a great answer. The right answer.

Winning new customers is just about the hardest thing to do in our game. It’s a lot easier to sell to someone with who you already have a trusted relationship. Now Redwood Timico Unified Communications has a whole new existing customer base to sell to. Customers who already trust Timico with their mission critical services. Exciting really. Welcome aboard guys. We appreciate you and value your contribution 🙂

PS sorry if I come across very emulsional there. It happens sometimes 🙂

Categories
Business voip

VoIP for small businesses market seems to be on the move

Trefor Davies thumbnail pictureJust been on my periodic stroll round the business. You know how it goes. Checking up on everyone. Making sure backs are bent, brows sweaty and I can hear the scratching of quill pens telling me they are all scribbling away working hard.

We give some of the staff telephones and computers because some of our customers expect it. These staff are then able to relate to what the customer is talking about and you never know, maybe get the deal. The business needs to move on.

Being serious about it one of the areas that has been a real success and seen real growth of late is in VoIP for small businesses.

Categories
competitions End User

Short announcement on royal baby naming competition

Crown_thumbJust so that you can start thinking about it I will be posting a name the royal baby competition at the beginning of July. It’s due on 13th July according to the Daily Mail which presumably knows its stuff when it comes to such gossip.

The name the Beckham baby competition attracted a load of entries but I expect this one to get a lot more. Will probably have a few side bets going re weight etc

That’s all for now. Ciao…

Categories
Business Cloud internet online safety piracy scams

Should we regulate the cloud?

Today I am at a CIO event in London discussing the topic “Too important to be regulated and too important to be left alone” (Forbes) – Should we regulate the cloud?

You could extend this question to encompass the whole internet. Really there is no difference between the internet and the cloud.

When you think about it, as the whole world drags its living and breathing self into the cloud, it is natural that we should expect laws that exist on terra firma to apply to the cloud. There is no reason why they should not. What is illegal on earth should also be illegal in the heavens. The notion of being robbed or assaulted is just as unattractive in cyberspace as it is in the high street.

It is reasonable therefore that regulations should apply.

Categories
Business mobile connectivity

Garage forecourts – oh how they suffer without adequate connectivity

What can you write about a garage forecourt? They aren’t particularly attractive places, stuck as they usually are, at the side of busy main roads with lots of cars rushing by. Their canopies can be useful for keeping you dry when filling up in the winter though look out if it is windy and the rain gets horizontal.

Inside the goods in the shop are expensive but I guess that is how most of the profits are made and I don’t really begrudge them that. Occasionally I will buy a lottery ticket though I seldom have even a single number come up. It’s a mug’s game. Some people pin their hopes on winning. You see them buying ten quids worth in one go. One ticket/ten tickets. it makes no difference.

Usually these days a garage is the only place  where you can buy coal or logs. These items take up a fair bit of space which garages normally have going spare.  It’s a lot cheaper to go to the coal merchant but that does require foresight and planning. I could also get it delivered but that would require a coal bunker which we ain’t got.

Garages these days can be a source of excellent coffee. Coffee Nation guarantees a good cuppa at just the right temperature to drink straight away. I normally have to let my tea cool down a bit if I’m making it myself. I would think the temperature bit from machine made coffee comes from a paranoia about being sued by people scalded by carelessness with their hot drink. An American export.

You might be wondering where all this is going. It’s reasonable. To wonder. But I haven’t finished rambling yet.

Garages often have carwashes attached to the side of them, usually just after the place you pull in for air and water. It’s been some years since I used one of these carwashes. I use a hand carwash staffed by hard working Eastern Europeans. They do  a much better job that is worth paying the little bit extra that it costs.

And finally our first child was born on a Boxing Day. The following day the only place open that could sell me flowers was a garage. They were starting to show their age but the woman in the garage picked out the best from the whole shop and made me a beautiful bouquet for very little money.

The attached PDF forecourt magazine is a page out of this month’s edition of Forecourt Trader. I have a very eclectic taste in reading material. Have a read. It’s all about problems garages face when their phone lines go down. Timico has lots of customers in the garage forecourt game (I’m talking hundreds if not thousands of retails sites). The broadband service that runs over the copper phone line is crucial to retail businesses because it carries their credit card transaction data. When the broadband goes down the garage is going to have big problems, as the article shows.

Our retail customers can get around this with a mobile backup solution. It’s called Mobile Access Management and runs over 3G within the same secure MPLS environment as the fixed line connection. If you own retail sites where the broadband line is mission critical you should be talking to us.

Read the Murco case study here.

Categories
Business UC voip

We are the champions :)

We are the champions. Yay. Last night Timico together with VoIP infrastructure partners Genband triumphed winning the Global Telecoms Business Award for Innovation. In the telecoms world this doesn’t come any better. Folk had flown in from all over the world although because everyone was in a penguin suit the only way you could tell was from their faces. Had everyone been wearing national costume it would have been interesting:)

The event took place at the Park Lane Hotel. If you’ve never been it’s worth a visit. Terrific venue, especially when you win. Champagne corks popped and a wonderful time was had by all.

Our award was for our Unified Communications Solution / mobility for business. This is our SIP service with Android and iPhone clients. If you haven’t tried it it is definitely worth a go. More details here.

The only downside to last night was that they didn’t give you time to do a speech. However because I can write what I like on this blog I thought I’d do it here instead:

It is a great honour to receive this Award on behalf of Timico in front of such a large and distinguished audience. I’m not going to say much but there are a few thank yous I do need to make. First of all thanks to all the staff at Timico. Couldn’t have done it without you and I’m just sorry that it isn’t practical  for everyone to be here up on the stage and to drink Genband’s champagne in this lovely art deco ballroom.

Then of course there are Genband themselves whose technology has made it all possible and who are great supporters of the trefor.net Xmas bash every year (12th Dec 2013 – make a note in your diaries now). I’m really pleased to be here with David Hiscock the Genband VP for EMEA who is a very good guy.

Next up are mum and dad and my Aunty Mair who has been in hospital but is hopefully now on the full road to recovery. Thanks mum and dad for everything you have done for me. Looking for ward to seeing you in the summer.

I also promised the kids I’d give them a mention so hello to Tom, Hannah, Joe and John. Don’t stay up too late now and make sure you do your homework.

And finally I can’t come up on this stage without saving the biggest thank you of all to my wife Anne who has had to put up with me for 25 years come this August. This trophy is for you although I’m sorry we can’t keep it on the mantelpiece because it will have to go with all the other silverware in the display cabinet in reception in Newark.

None of it is really silver but I’m sure you know what I mean. It’s all high quality crystalware or perspex or some similar material that looks very nice when lit up on display. It is getting quite crammed mind but hey. We don’t want to stop winning awards do we?

I think that’s it. I’ve covered everyone. Oh no and thanks to Global Telecoms Business for being such a great publication and for putting on this wonderful evening. This award makes all the hard work and effort worthwhile.

So thanks again and hope to see you all next year.”

There we go. That would have been my speech. Short and sweet eh? The photo below is of me (on the right) with David Hiscock (left) was taken by Debbie Rowe of Global Telecoms Business. If you click on it you get another photo showing Debbie herself taking the photo of me and Dave.

Timico cha cha cha.

tref & dave hiscock

Categories
Business mobile connectivity UC

Working from home

It can be a joy to work at home. The sun filters through the canopy of sycamore trees that line the garden above the beech hedge. A gentle breeze occasionally nudges the conservatory doors, opened wide to take advantage of the absolute delight that is the peak of the British spring. Fresh garden smells mingle with happy birdsong.

It is natural on a day like this to want to work in comfortable clothing and my rugby shorts and very old Mitel VoIP tshirt fit the bill. Wouldn’t fit in with the office but that is ok. I’m at home this morning.

I’m off after lunch to Laandan to the Global Telecoms Business Awards where we are finalists with Genband in the Innovation category. It’s all about mobility. I have my Timico mobile VoIP client running on my Samsung Galaxy S4 on one side of the desk and a high quality business handset one the other. It is plugged in to one of the two Cat5 ports in the conservatory. I have Cat5 in all the rooms downstairs though I rarely use them other than to plug in a phone.

homework setupWhen my phone rings I normally answer the desktop handset. However the beauty of having the mobile client is that I can wander off to make a cup of tea in the kitchen and if the phone rings I answer it on the mobile instead of having to rush back to the conservatory.

I also use the mobile client when I’m out and about. It genuinely is useful, especially when I’m roaming overseas. The hotel (garret – cat swinging will cause injury to both parties) I’m staying at in town has free wifi. I’ll be able to use my work extension there and I’m pretty sure that the Park Lane Hotel where the bash is tonight also has free wifi though I doubt I will be able to hear the phone ring amongst all the noise of champagne cork popping and celebrations. You know what it’s like.

That’s all for now. Gotta go. Things to do & penguin suit to dig out.

Categories
Business internet

Paid for advertorials and links

Interesting to see this warning from Google re accepting paid for advertorials and links on a website. I must get at least one unsolicited email a week from marketing agencies looking at link building for their clients. The going rate can be as high as £150 a link. I don’t accept such requests. My last suggestion of £10k for a placed advertorial elicited no reply strangely enough.

The other type of unsolicited email I get is from marketing agencies offering to improve my own SEO performance. This type of email usually comes with a detailed footnote explaining that their email is not spam and that they follow all the guidelines about making it easy to unsubscribe etc. As often as not I still mark them as spam. They only come in to my trefor.net email address which is at the moment relatively clutter free.

Fortunately this blog gets linked to from many sources and whilst I’m sure there are lots of things I could do to increase the traffic I’ve got other things I can be doing with my time.

Ciao

Categories
Engineer internet ipv6

A few observations on the Cisco Annual VNI Report 2012 – 2017

Trefor Davies thumbnail pictureI live in my own little world. It’s a connected world but relatively contained. I have a modest 2,461 followers on Twitter, 455 friends on Facebook and over 5001 connections of LinkedIn.

All this comes in to perspective when you read Cisco’s annual Visual Networking Index, a body of research that charts the growth of the internet and forecasts traffic patterns over the next five years. The latest issue is just out and comes with a ton of data. I’ve distilled a few points that jumped out of the router at me and shared them below.

Connected people and IPv6

According to the forecast by 2017 3.6 billion people will be connected to the Internet, up from 2.3 billion in 2012. Also by 2017 there will be 19 billion networked devices, up from 12 billion last year.

That’s a lot of people and a lot of devices. The fact that there are around 5 times more devices than people is a reflection of the growth of machine to machine connectivity. Nobody is going to be carrying around five networked devices, although having said that I carry four but don’t use me as an example of Mr Average.

It’s interesting to note that the number of IPv6 connected devices is forecast to grow from 1.6 billion in 2012 to 8 billion in 2017. On the face of it this suggests that most of the growth in connected devices is going to come from IPv6 which shouldn’t come as a surprise.

Metro versus long haul

Cisco reckons that metro traffic will surpass long haul traffic in 2014 and will account for 58% of total IP traffic by 2017 and will grow nearly twice as fast as long-haul traffic from 2012 to 2017. This is not something that your average man in the street will have to think about but it does help us to understand the trend towards regional peering exchanges.

Historically most ISPs connect to the internet at a few major hubs. London is one such hub. However as more and more traffic is local traffic it makes more sense to connect this traffic near to where it originates. For example the traffic between two servers “taking to each other” in Leeds would historically have been tromboned to London and back. It obviously doesn’t make sense to pay to cart data hundreds of miles and back if it can be done more directly. Now ISPs with a reasonable density of customers in Leeds can connect via the IX Leeds Peering exchange. The same applies for Manchester. In time as traffic levels grow the business case for smaller metropolitan areas will work we will see other locations appear on the connected map.

WiFI/mobile

Wi-Fi and mobile-connected devices will generate 68% of Internet traffic by 2017. It wouldn’t surprise me to see this number upsided. The only fixed internet connections in our house are the Xbox and my home office VoIP phone and the XBox is likely to go wireless when the new one comes out later this year. I would guess that most wired internet connectivity is going to be business based.

There’s more info on the Cisco blog here together with links to tools that allow you to play with the numbers. It’s well worth a browse.

Returning to my opening lines and the number of people I connect with, all these statistics do highlight the changing nature of our world. We are going to have to continue to adapt as more and more of our daily lives become electronic and connected.

I think these are exciting times from both a personal and business perspective. Exciting because of the wave of change sweeping across our personal lives that will hopefully enrich and enhance the quality of our lives. Exciting from a business perspective because there is money to be made out of all this growth.

That’s all folks…

1 no idea actually how many because it only tells me 500+ and I couldn’t figure out how many and I wasn’t prepared to spend any time finding out how to do it.

Categories
broken gear End User phones

Samsung Galaxy S4 faulty USB socket #SGS4 problem

sgs4My Samsung Galaxy S4 has a faulty USB socket. I got this phone on 13th May 2013. Today is the 30th May 2013. The phone has lasted 17 days (I know, I’m sharp).

dead Samsung Galaxy S4 sgs4The picture of the phone is on the right. Looks dead doesn’t it. That’s because it’s switched off. It isn’t totally kaput yet but it was about to become so. I plugged in the charger but didn’t plug in the charger. It wouldn’t fit in the socket.  I tried three different cables. None of them would go. I tried them in another phone and they all fitted in as designed. Ergo something is wrong with the socket on the SGS4. The highly efficient gang in the Timico logistics department has taken control and are sending it back. I had to switch it off to conserve battery settings before making sure it was fully backed up (it now is) and reset to factory settings so my precious personal data was not accessible to whoever is going to fix it.

Ok I know what you’re saying. S*&t happens. You are right. However it seems to happen on a disappointingly regular basis with the Samsung Galaxy phones. The last one I had, a Galaxy S3 had a problem with the USB socket and separately with the headphone socket. Data transfer was dodgy and the actual charging was very intermittent, It was clearly about to go. I got it fixed. Before then I had a screen go dead on me and “water ingress” problems despite the fact that I know darn well there hadn’t been any water ingress.

I am a Samsung Galaxy fan but I have no hesitation in saying that the build quality on the Samsungs must stink. You’re not telling me I can have had all these problems and I’m the only one. In fact I know I’m not. Having written blog posts about each problem as it happen the “Samsung Galaxy S3 problem” search term in one guise or another has become one of the most popular reasons for people reaching this site. In fact there have been around 51,000 page views on the subject in the last 6 months.

In the meantime this morning I have reverted to my Nokia Lumia 920. It’s functionality is some way behind that of Samsung/Android and even, dare I say it Apple despite not being an Apple fan for unzombie-like reasons (good word structure there). What we need is the Android software running on Nokia build quality. I do accept that I haven’t been running the Nokia much but I did give it a chance for at least a month and in that time it didn’t stop charging, the headphone socket carried on working, oh and it didn’t have a dent in the casing which the SGS4 did after a few days despite, and you have to take my word for it here, me not banging it about or dropping it.

The Samsung build quality is not great. That’s all. Got it off my chest. tune in later for more mobile phone fun and frolics (though I have to get on and revise a guide to migrating to SIP trunks now so it will be a while)

Ciao amigos.

PS to make it easy for those who are interested I’ve pasted links to all the other posts that talk about Samsung Galaxy S2 and S3 problems:

http://www.trefor.net/2012/09/07/samsung-galaxy-s3-factory-reset-phone-not-charging-battery/
http://www.trefor.net/2012/06/17/headset-socket-on-my-samsung-galaxy-s3-is-not-working-audio-problem/
http://www.trefor.net/2012/09/06/samsung-galaxy-s3-not-charging-problem/
http://www.trefor.net/2012/07/06/water-water-everywhere-mobile-phone-water-damage-samsung-galaxy-s2-s3/
http://www.trefor.net/2012/09/26/galaxy-s3-mended-under-warranty-faulty-usb-socket/

Categories
Apps Engineer video voip

Thunderbirds are Go for Raspberry Pi

Pal Dean Elwood sent me this video. He set up embedded VoIP app developer Voxygen which is going from strength to strength. They developed the call control APIs for Telefonica’s Blue Via platform.

The video shows a mockup Thunderbird video screen just like they had in real life. The app is powered by Voxygen software running on a Raspberry Pi and talks to Blue Via for the call control and conferencing.

State information from Blue Via feeds through to the flashing eyes to say when a call is coming in or has been answered. The RaspberryPi manages another LED to say who is speaking at any given point in time.

When they recorded the Thunderbirds series the technology was of course all purely imaginary. Now it is pure simplicity.

Hardware was simply

  • Raspberry Pi
  • The ‘slice of PI/O’ board, to interface to 10 LEDs and 5 switches
  • 5 push-buttons with integrated LED
  • 5 pairs of White-LED ‘eyes’
  • A small amplifier and speaker for sound effects
  • Power supply and a few ancillary electronic components

Software was

  • Standard Pi Debian wheezy operating system
  • Application code, written in PHP 5
  • Some interfacing code in C that allows switching of LEDs and sensing of switches

Marvellous innit? Now watch the vid. Thunderbirds are go!

Categories
4g Business mobile connectivity ofcom

Analysis of who bought what in the Ofcom 4G spectrum auction #O2 #BT #merger

google_campus_thumbThe 4G spectrum auction results were announced back in February. Five telcos won spectrum: Telefonica O2, Vodafone, EE, 3 and BT. MLL Telecom and HKT (UK) Company lost out. Before looking at the merits of each deal it is worth understanding the pros and cons of each spectrum band.

Two bands were up for grabs: 800MHz and 2,600MHz or 2.6GHz. 60MHz was available in the 800MHz band and 185MHz in the 2.6GHz band. There was therefore more capacity available and in bigger blocks at the higher frequency than in the lower. The data throughput that can be achieved in a mobile network is proportional to the amount of spectrum you can throw at it.

The higher frequencies are potentially more valuable from a network capacity perspective than the lower. Where there is a 35MHz block available you can also decide whether to use the whole block to offer a faster service to fewer people or to divide it into smaller packages and serve more subscribers with lower speeds. 45Mbps versus 15Mbs say (my guess).

The downside for the higher speed spectrum is that it has poorer in building penetration and a lower  reach and is therefore not as useful for providing a fixed line broadband replacement service as the lower 800MHz band.

One lot in the 800MHz band was designated by Ofcom as being saddled with a coverage obligation with a requirement to reach 98% of the population with a 2Mbps service by 2017.

Before rural dwellers get excited it is worth noting that the coverage obligation states that “a minimum download speed of 2Mbps should be available with 90% confidence in 98% of houses (residential properties) covered by the mobile broadband service when the network is lightly loaded. Lightly loaded is defined by Ofcom as a “single user demanding service within the serving cell, and the surrounding cells of the network are loaded to a light level (by which we mean the common channels only are transmitting at 22% of the maximum cell power)”.

In my mind that means that 2Mbps is the absolute maximum anyone will get under the coverage obligation. If this was introduced to support the government’s 2Mbps for all pledge then look out for weasel words galore when that number is not achieved by “the end of this parliament”.

Next let’s look at who bought what.

Winning bidder Spectrum won Base price
Everything Everywhere Ltd 2 x 5 MHz of 800 MHz and
2 x 35 MHz of 2.6 GHz
£588,876,000
Hutchison 3G UK Ltd 2 x 5 MHz of 800 MHz £225,000,000
Niche Spectrum Ventures Ltd (a subsidiary of BT Group plc) 2 x 15 MHz of 2.6 GHz and
1 x 20 MHz of 2.6 GHz (unpaired)
£186,476,000
Telefónica UK Ltd 2 x 10 MHz of 800 MHz
(coverage obligation lot)
£550,000,000
Vodafone Ltd 2 x 10 MHz of 800 MHz,
2 x 20 MHz of 2.6 GHz and
1 x 25 MHz of 2.6 GHz (unpaired)
£790,761,000
Total £2,341,113,000

 

Vodafone

At £790 million Vodafone spent the most dosh in the auction and came away with the best spread of spectrum with 20MHz of the 800MHZ and 65MHz of the 2.6GHz spectra. Basically roughly a third of what was available. This should give them the most optimal flexibility to provide a mix of in town and rural services. Vodafone, which is sharing infrastructure with O2 under a venture known as Cornerstone Telecommunications Infrastructure Ltd has like O2 stated a goal of hitting the 98% population coverage before 2016.

EE

The next biggest spender at £589 million was EE bringing it 70MHz of the 2.6GHz spectrum and the “minimum buy” of 10MHz from the 800MHz band. EE is already offering 4G services in the 1.800MHz band so whilst its 800MHz holding may be a little light the company still has a good spread of spectrum.

EEs head start in this game also adds an additional competitive dimension to the whole business.

O2

The O2 spectrum allocation is an interesting one. Paying £550 million for the 20MHz coverage obligation lot in the 800MHz spectrum it has paid more for this band than either EE or 3 if we use the reserve price of £225 million paid by 3 as a benchmark. It isn’t as simple as that but without spending days analysing the finer points of the auction it serves a purpose as a rough guide.

O2 is obliged to cover 98% of subscribers by 2017. In my mind this is something they will have been wanting to achieve in any case so the “obligation” is unlikely to be a particular burden. The relatively high cost of the spectrum combined with what I imagine to be a higher cost of serving rural districts might raise an eyebrow but I am not party to O2’s infrastructure cost model and plan.

What is potentially more likely to be an issue for O2 is the absence of a holding in the 2.6GHz band. O2 may be pinning its hopes on being given future permission to use its 2,100 MHz spectrum holding or there may be a clue in the recent announcement that BT will be working with O2 to provide the backbone network for O2s 4G services. Having the high capacity backbone is fine but not particularly necessary if you don’t have the spectrum capacity to drive traffic.

Hutchinson 3G UK Ltd

There isn’t that much to say about 3 really. The company was guaranteed some spectrum in the Ofcom process. It paid the reserve price of £225 million for the smallest allocation of all the networks. 3 is currently by far the smallest mobile operator in the UK ignoring the fact that BT seems likely to re-enter the market and one wonders what the long term plans are likely to be. Will they change their name to 4? 🙂

BT

BT’s acquisition of 2.6GHz spectrum at £186 million represented by far the lowest cost per meg and so on that basis the incumbent fixed line operator seems to have got the best value out of the auction.

However the obvious spectrum for BT to have gone for would have been in the 800MHz range, assuming its intention is to use 4G to improve its broadband penetration to rural areas. This would be consistent with BT’s increasingly monopolistic position in the “final third” of the country as seems to be suggested in the awarding of Government BDUK contracts.

I don’t have any insight into their plans but when people look back with the benefit of hindsight at some event or other they often say “of course it was obvious”.

If we look at the BT and O2 positions in respect of spectrum it would seem obvious that both parties should share their respective spectra. I wouldn’t rule out some kind of re-convergence of the twain/merger bearing in mind that BT sold off O2 at some stage in the medium term past.

O2 has just offloaded its fixed broadband business to Sky. BT is getting back into mobile. O2 owner Telefonica is a Spanish company and therefore likely to be suffering from the woes of the Spanish economy. BT could buy O2! Pure speculation but makes sense to me.

That’s it as far as an analysis of who bought what in the 4G spectrum auction. A bit overdue but sometimes these things benefit from digesting the information for a little while before rushing to gain first mover/publisher advantage in the SEO stakes. In the meantime developments have allowed me to add an additional dimension to the analysis.

I doubt we will have to wait much long to find out where this whole space is going. You can read up about my thoughts on time to market here.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
End User fun stuff

Bowater on the Warwick Summer Party

There comes a time on a Friday afternoon where a man’s thoughts turn to the Bank Holiday ahead. This weekend I am off on stag weekend in London taking in the Premiership Rugby Final between Leicester & Northampton followed by the England v Barbarians match on Sunday. No doubt we will also take advantage of being in London to pursue some cultural activities the details of which have yet to be disseminated to the travelling party.

In the meantime I have been given permission to show you a video. It has nothing to do with the stag weekend although there is a fleeting bit of rugby action near the beginning.

The video has been produced by the heir to the Davies title (currently 2nd in line seeing as my dad is still going strong and I am still around obv) in between taking his final exams at Warwick University and is an advertisement for the end of term celebrations. It stars Aaron Bowater who was the joke candidate in the elections for the Warwick Students Union President. During the elections my son, Tom, produced a number of promotional videos that received over 40,000 views on YouTube. This one is well worth watching.

Categories
Apps Business mobile apps spam

Slightly disappointing email from Microsoft :) #joshfire

Just had a slightly disappointing junk email from Microsoft. I don’t normally bother opening this “legitimate spam” that pushes a company’s products but the subject line for this one was “Proud partners of the 2013 British & Irish Lions tour to Australia”.

You might guess where my thinking was here. Maybe it was a free draw for a trip to Australia for the Lions Tour. I’m in I thought, clicked and downloaded the pictures. The disappointment came when I read the following:

“Your First Windows 8 app in minutes

Joshfire is an online tool that Microsoft have partnered with to enable you to create a free and simpler than ever Windows 8 app for your business. Simply select a template, then add your existing sources of online content – Flickr for photos, YouTube for videos, blogs, social feeds and so on.

Even better, for the next 6 weeks Joshfire is free. And what’s more, if you’re one of the first 250 to create an app with Joshfire, we will give you a lovely Microsoft British & Irish Lions commemorative toy. ”

Am I alone in thinking that the Microsoft marketing is somewhat off the mark here? A there can’t be that many people developing apps for Windows 8 and B is a lovely commemorative toy the right incentive?

Well as I write this I’m changing my tune from contemptuous disappointment to idle nay vague curiosity so that I can see what it’s all about. After all I do have a Windows 8 PC and a Nokia Lumia 920 Windows 8 phone. I just clicked on the “Create your first Windows 8 app” link. Oops. Got the following screen:

joshfireMy vague curiosity changed back to a disinterested disappointment. No lovely commemorative toy for me eh? Also ah well! I will make it on another Lions tour some day. I went to South Africa on the last one with the Commons and Lords Rugby Club. Had a great time.

Ciao baby.

Categories
4g Business mobile connectivity ofcom

The 4G race to market in the UK – the heavy rollers are in town and the stakes are high

EE4GIt’s the middle of May. The 4G auctions were in February. We are all waiting with bated breath for announcements of service rollouts. Last time I looked was when I was preparing for my 4G talks at Convergence Summit North. The word on the web was “summer”. No specifics. In fact the O2 website said summer but I’m not sure that Vodafone even said that.

Now I’m writing a 4G update for Comms Business and thought I’d take another look. O2 has removed the reference to a summer availability but has not offered an alternative. I suspect that this means Christmas which is the big payout time for mobile networks. The Vodafone website just says “later this year”.

I guess this isn’t likely to come as a surprise. A 4G network rollout will be a lot of work and cost a lot of money so I guess there is a scenario that O2 and Voda will be pacing their investment.

There is a race on here though. I hear EE already have around 330,000 subscribers and say they are targeting 1 million by the end of the year. If O2 and Voda don’t get their act together that will mean EE will be ahead of them to the tune of 1 million customers, higher spending customers, by the year end.

Personally I don’t think 330,000 is a particularly good result for EE considering they have had the market to themselves for over six months even though their ARPUs might be good. Also the EE marketing appears to me to be less than optimal.  I recently spoke to an EE reseller who said that the product strategy wasn’t particularly joined up. The company apparently sells to consumers through EE, small businesses through Orange and larger businesses through TMobile1 with three different hardware portfolios and different sets of pricing.  If I were EE that is one thing I’d be looking to sort out.

In fairness EE will have the same coverage rollout issues as being faced by the other mobile operators so there will only have been a limited segment of the market available to them in that first six months. Word is that EE will have reached 80 towns by the end of June. By the end of April that number was 62 covering 50% of the population.

According to the Ofcom Communications Market Report 2012 in 2011 there were 82 million mobile connections. Assuming the number is still the same today that would suggest that around 0.8% of the available market (330k/41m) is on EE 4G after 6 months. I guess the next six months are going to be crucial in the race. EE will have had a year’s head start on the others, assuming my Christmas guess is right. If they can sort out the marketing then if I were EE I’d be disappointed with only a million subs by the end of the year.

If I were O2 and Vodafone I’d be stepping up the pace of their own 4G rollout. The two operators are jointly building out the network, ultimately to 18,500 cell sites and according to the Vodafone blog splitting the work 50/50. It would be interesting to see how their respective rollouts are doing. Who is going to get there first in the partnership? If they are doing half the work each presumably they will be announcing the service at the same time. The timing of these announcements is therefore likely to be quite critical. Get there first and presumably get the marketing advantage. Get there second and you can tailor your own pricing and packaging competitively knowing what the other guy is offering. Get there at the same time and risk accusations of a cartel.

Whatever happens it looks like I will have to wait until Christmas before I get a 4G connection – my phone is with O2 and my laptop with Vodafone. At least I’ll know what to put in my letter to Santa.

1It may be the other way round re TMob & Orange marketing.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
End User phones

A postcard from Newark

I quite like the title “A postcard from Timico”. It suggests destination, travel, communications even which is quite appropriate in our case. The reality is often different. It could be a reminder to book your dental appointment! Yuk.

On this occasion it is merely a  clever ruse to entice you to read this blog post which in actual fact is simply about the Samsung Galaxy S4 and the fact that it has a really cool feature that allows you to take photos using both cameras simultaneously (at the same time).

The simple things in life eh? Postcard below shows my face on a stamp – it’s the only way it’s going to happen:) The beautiful view is across the car park to the ball bearing factory (or some similar industrial manufacturing plant) and beyond to the rooftops of our fair town of Newark.

postcard from Timico

Categories
Engineer internet peering

Vodafone GlobalNet C&W integration #LINX81

Just had an interesting talk from Matt Jansen of Vodafone GlobalNet. Matt was originally with AS1273, ie Cable and Wireless which has been acquired by Vodafone. The C&W brand has disappeared.

The interesting aspect of the talk was that Matt described the process of integrating the Vodafone and C&W networks. Voda and C&W have networks all over the world but the steps being taken are largely the same as those taken by Timico during the integration of our own acquisitions, albeit on a much smaller scale.

We are talking about rationalisation of existing pipes and suppliers, removal of duplicate services etc. Of course the savings that may be achieved by Vodafone are on a much bigger scale that Timico’s own efforts but the principle is the same.

Although the internet is driven by complex technology the high level principles are fairly simple and apply no matter the size of the network.

Categories
Engineer internet peering

#LINX81 internet plumbing stats

I’m at LINX81. I go to a couple of LINX meetings a year as it’s a great place to catch up with what’s going on in the world of internet plumbing. Laymen will probably not understand the allusion to plumbing. The internet is made up of lots of “pipes”. A pipe is usually measured as a multiple of Gigs (1x, 10x, 100x) is connected to a port, one at each end of the pipe (obv).

In the internet plumbing world the bigger your pipe the bigger your bragging rights. It’s all about shifting data. Timico I’m pleased to say uses 10Gig ports at its peering exchanges – LINX and LONAP. There is only one 100Gig port at LINX and that belongs to BT. I understand there are more in the pipeline.

The internet as you may know is made up of tens of thousands of autonomous networks. The chances are your favourite website is not hosted by the same network operator that provides you with your connectivity. What your ISP does is it connects its own network to every other network on the internet which it partly does via peering exchanges.

A peering exchange is a point at which networks connect to each other for the sharing of internet traffic. Being a member of LINX brings us lots of benefits. You can get an idea of this from the LINX stats:

468 members (39 new applications in 2013 so it’s growing)
1135 connected member ports
362 member-facing 1GigE ports
631 member-facing 10GigE ports
1 member-facing 100GigE port
over 1.618 Tb/sec of peak traffic (swoon)
6.792 Tb of connected capacity (so notionally plenty of headroom)
58 member countries

Peering at LINX connects us to a large chunk of the internet at relatively low cost. More from LINX81 as it happens.

Categories
broadband Business

Connectivity conversation in the Isle of Man

Manx Telecom broadband

Was chatting about broadband to a neighbour of my Mam and Dad in the pub near their house this weekend. He has to ration the use of the internet between his kids who all want it for different applications at the same time – Xbox Live, iPlayer etc. Unfortunately Manx Telecom still operates ADSL2+ and his connection isn’t fast enough to run the whole family’s internet needs simultaneously.

This unfortunately is what a monopoly does for you. We are lucky in the UK that we have Virgin. Virgin is what will have driven BT to invest in FTTX. Nothing else. What other motivator would it have had. In a monopolistic situation if I were the incumbent I’d be squeezing my assets for all their worth. Manx Telecom is a private company and I guess is doing just that.

Footnote 7//7/2014 Last time I was home in Peel in the Isle of Man I had a very mixed experience with mam and dad’s wifi. I have to say that the tech support lady was top notch. She patiently waited whilst I went through the motions of testing the router, upgrading to the most recent firmware (ours was yonks out of date) etc.

In the end we concluded that mam and dad needed a new router. Next time I’m over I’ll pop into the Manx Telecom shop and pick one up. Timico did offer to send one but mam and dad are knocking on a bit. the last thing they need is to find themselves trying to call Manx Telecom for support only to find that they have an unsupported router.

Look out for some holiday posts from the Isle of Man this August. It’s my favourite place to go on holiday. Innit:)

Finally on a totally different note Manx Telecom were used as a test bed for 3G by O2 way back in the day.

Categories
End User social networking

happy birthday to me – blog is 5 today & I celebrate with a Twitter story

harbour lights cafeHard to believe but exactly five years ago today I posted my first blog piece on trefor.net. It coincides very closely with my fifth anniversary on Twitter. Since then I’ve written 1,616 posts – also hard to believe. 30,517 tweets in that time. I’m not going to dwell on the interim five years. The world has changed.

Even though it is the sabbath I’m going to celebrate with a nice Twitter story:

peel sunriseThis weekend I’m staying with me dear old mam and dad in the Isle of Man. On Saturday morning I wandered down into a drizzling Peel and made for The Harbour Lights Café. It’s one of my faves. A classic seaside café with a quality product and a very relaxing atmosphere. It’s the sort of place to go when it’s raining out and there isn’t that much else to do. You can almost picture the scene: the occasional umbrella walks past the window, the raindrops saunter down the glass, every now and then a car whooshes by, a pot of tea and a plate of crumpets arrive at your table.

On this occasion the Harbour Lights was closed. You can’t imagine my disappointment. A real wave of emotion came over me. I looked in through the windows and walked around the outside of the building. It took me a while to realise that I was early. It opened at 10am. The time was exactly 10am and it being, as you know, one of my fave caffs I was quite prepared to give it some leeway, forgiveness. As I crossed the road to the promenade a car pulled up and a girl got out and proceeded to unlock the front door.

I walked off and crossed to Fenella Beach and the breakwater. Not many people around. It was classic Manx weather. The day before had been beautifully sunny. Today we were back to mists and white topped seas. I was comfortable with this. At the beach there were some kids kitted out in safety gear clambering over the rocks with an instructor type. I wandered on to the breakwater and climbed the steps to look out over the water.

On other occasions I’ve been able to spot a basking shark from that position. Not today. Even the basking sharks were staying away. A couple of bikers, helmets in hand, walked around the castle and a bloke in an old Rover sat there smoking with the engine on. Turn it off man!

A fisherman was lowering scallop dredging kit onto his boat. I stopped for a chat. There are only two weeks left of the season. It starts again on November 1st. When you think about it the sea floor needs time to recover and for the creatures to bring on the next generation. A good haul is twenty bags on a trip but at this time of year you are lucky to come in with ten.

The rain spotted the lenses of my specs and I figured it was time to move on and back to the Harbour Lights. I got there at the same time as a young couple and sat at a table looking out onto the promenade. Tea and crumpets ordered I settled in to Twitter availing myself of the caff’s free WiFi.

At this point I’ll let my tweets tell the story:

@tref: Live tweeting from @harbour_lights cafe on the prom in Peel using their free wifi. Crumpets & tea for brunch

@tref: @harbour_lights is one of my fave caffs.nice sitting here in the window watching the rain run down the glass

@tref: Listening to beegees muzak @harbour_lights – almost nodding off

@tref: Just seen the size of @harbour_lights special breakfast-huge. (I should be on commission here) 🙂

That one was retweeted by @harbour_lights which was nice –  I felt that the café was reaching out and engaging with me its customer. The young couple who had arrived at the same time as me were tucking into huge plate of “full Manx” – the Harbour Lights special.

@tref: There is no rush

@tref: This reminds me of my student days – sitting around all day drinking tea

At this point the waitress came and asked me if everything was ok and did I want some more hot water in my tea pot. I declined and said she could bring the bill whenever she was ready. A short while later she came back and said that the bill had been taken care of. The boss had rung up and said it was all on the house having seen my tweets.

@tref: Thanks @harbour_lights for brightening up a dank day & thanks for the tea and crumpets  )

I left the café with a smile on may face. That was a great experience.  My suggestion of commission was a bit of fun – tongue in cheek. @harbour_lights is a good business. They understand how to build customer satisfaction and loyalty.

The smile stayed on my face all the way home through the rain.

It’s amazing the effect that a smile has you know. I passed one woman who smiled back at me. As I got towards the White House pub there was a bloke stood outside in his work gear having a cigarette. He smiled back at me. Not normally the sort of thing a grown bloke does to another bloke he doesn’t know.

 

In a nutshell that is how the world has changed since I started to write this blog.

Categories
Archived Business

What’s in an award? Timico is 3x finalist in ISPAs

Earlier this year I spent an appreciable chunk of my life filling out awards entries. Three of them were for the ISPAs. Google it. These awards entries have pretty strict entry criteria and very fixed number of words that you are allowed to use. Not nearly enough space to adequately cover how great you are at what you do.

However you have to put yourself in the position of the judges, whoever they are. They don’t want to have to plough through several editions of War and Peace (Tolstoy) when they are giving of their time free and gratis. So it takes ages to condense War and Peace into 500 words or whatever the number was (war was waged, someone won).

Anyway the upshot is that of the three categories entered by Timico we made it to the shortlist for all three: Managed Service Innovation, Customer Service and VoIP, as I recall. Yay.

This is great news because we are up against a lot of other great companies with great services (what a great novel War and Peace was). Great.

Companies enter these awards because if you win it means you have bragging rights and can show off to customers and prospects and hopefully turn the prospects into new customers. I think you know what I’m talking about. So I’m reasonably chuffed to make it to all three shortlists.

Details here. Wish us luck on the 11th July. If you’re going come and say hello.

Ciao.

Categories
Business internet travel

Rubbish connectivity on train

Sat on the train and can’t get anything done. Some bloke behind me talking very loudly on his phone. Keeps ringing up to try to invite “CEO”s to a dinner in a month or so. He is a former CEO apparently. None of the people he is trying to reach are in and he only gets their PAs. Very distracting.  I could move seats I suppose but the train is fairly full and I can’t be bothered.

Also the internet connectivity on this train is totally rubbish. The WiFi is like sludge and the cellular connection no better.

Usually I like to use train time to get stuff done. Rant over.

On the plus side it is a beautiful spring day and Mervyn King has told us all not to worry and that everything is going to be ok with the economy. He has nothing to lose of course but I am inclined to believe him.

I spoke with a customer this morning who said that things had started to move forward at their end. I think he is right. Having been to ISPA and ITSPA council meetings recently I note that membership is on the up and businesses in the new industries are growing. You do wonder how much of the recent recession is down to the negative hype of the media.

Anyway I’m not going to solve it all. I’m just going to wait until I get a signal and upload this post.

Ciao…

Categories
broadband Business

Home Broadband Data Usage Growth

Every now and again I dip into our network  management portal for a skeet and today came across my home broadband usage data. It makes for quite interesting reading. Christmas showed a whopping 250GB of data usage which was a bit of a local maximum (to coin an old ALevel mathematics phrase). We had a house full of offspring home from University with time on their hands.

The trend is clear. As I recall I had the FTTC line installed in the July August time frame which may account for the data starting to shoot up a bit more round that time.

That’s all. Graph below:

FTTC home data usage Davies house

Categories
Business Cloud datacentre

cool customer – hosting.co.uk

It’s quite nice to to talk about successful customer wins. I love the fact that we have big names like Honda, The Savoy Hotel, St John Ambulance, Murco, Travis Perkins and Informa on board.

These days as commerce moves onto the web the name of the company becomes more and more important because you have to be looking at optimum SEO performance.

So when a new customer comes along with a name like hosting.co.uk it is easy to get excited. It’s easy to guess what hosting.co.uk does. What’s more Google likes it. Search for “hosting” on Google and hosting.co.uk comes up on the front page. This is despite it being a new entrant to the market and up against established players like Rackspace, Godaddy et al.

I’ve met the guys at hosting.co.uk and they are real pros. It is a pleasure to host their equipment and I’d like to think that the fact that a business such as theirs has chosen the Timico datacentre is an endorsement of our own product. Check out their services. I think you will be impressed.

That’s all.

Categories
Engineer webrtc

ITSPA WebRTC workshop at Google Campus

itspa logoChaired the ITSPA WebRTC workshop at Google Campus yesterday. It had a great turnout so there is obviously an appetite to find out a bit more about WebRTC.

I’ve written about WebRTC several times before including here. The workshop comprised of presentations about the technology from Rob Pickering of IPCortex and Peter Dunkley of Crocodile Rich Communications Systems (they need an acronym methinks 🙂 ) followed by some demos (IPCortex, Crocodile and Drum).

In one sense these  demos are not very interesting. They are just showing video calling – no different to skype or google talk et al. The biggest difference is that with WebRTC the “client” is embedded in the web page that you are visiting. No need to download anything to run on your PC or phone. In theory therefore WebRTC could make for far more ubiquitous online real time communications.

WebRTC should facilitate communities of interest. For example if I have a WebRTC service in this blog then it would be easy to set up conference calls and discussions around specific posts – a big enhancement on the current commenting system. It should even be possible to record such discussions and embed them for others to listen to later.

You always hear about the next big thing that is going to kill off the good (?) old fashioned PSTN and WebRTC was mentioned as a contributor to this yesterday. The PSTN is eventually going to die but not for a long time yet. The WebRTC model, like the original Skype is not about minutes.

In any case, the PSTN is slowly moving away from a minutes based model to a fixed price all you can eat one which makes the death or otherwise of the PSTN a moot point.

WebRTC is potentially very interesting though but there is still a lot of work to be done. The standards are far from complete, even to the point of discussion as to which video codec to use. Half the industry wants to use H264 which is an existing and well bedded in codec. Unfortunately this half is also the half that owns all the patents for H264.

The other half supports Google’s push to use its own VP8 codec which it is making available royalty free.  Of course the H264 camp doesn’t like this and Nokia has apparently said that it owns some codecs that are applicable to VP8 in an attempt to stop it being “free”. You could take the view that Nokia won’t be around for much longer but you can’t base the codec decision on that and in any event someone would probably maintain ownership the patents.

For the moment most of us will have to get on making real money with existing products. SIP trunk anyone?

Categories
End User phones

Samsung Galaxy S4 compared with Galaxy S3 – #review #SGS4

Galaxy S3 side on compared with an S4I have a new phone. It is a Samsung Galaxy S4. It is a good phone. My previous phone was a Samsung Galaxy S3. That was a good phone too. The Samsung Galaxy S4 is better than the Samsung Galaxy S3.

My initial diagnosis was that the two phones are not a million miles apart and in fact I preferred the feel of the S3 with its rounded rear edges. However as I play with the S4 a bit more and check out some of the new features that have been pitched I’m starting to think that there is a lot of good stuff in here that is new.

What’s better about the S4? The speed of response seems to be better. With the S3 I sometimes find myself waiting for images to load, icons to reappear on the screen.  Haven’t seen this so far. Also Tweetdeck quite often takes some time to load with the S3 but not with the S4. This could just be down to the fact that there is a lot more stuff on the S3, it being an older phone but I don’t think so – all the apps have moved over nicely.

The other pleasing thing is that all the wifi credentials have moved across and I had no trouble in getting online at home, office and out and about over the weekend using various public networks. I did have to reenter some password details for specific apps such as Facebook but once per phone doesn’t seem unreasonable.

The screen on the S4 is bigger & uses up more of the available space. If you can why not? However I wouldn’t say that the screen needed to be any bigger than the one on the S3 so this is a hmm ok nice to have but not a huge deal. I will say though that the camera is better with more pixels 13M vs 8M. Although this does result in larger jpg sizes – up to 4.5MB so far who cares.

One highly published feature of the S4 is the fact that when you look away when watching a video the video pauses. This works really well for video stored on the phone itself. It did also work when watching YouTube using the YouTube Android App though it wasn’t quite as responsive with having to manage video online. All in all I found this “video pausing” feature to be pretty cool and think it might be useful.

The gesture recognising capability also works and is cool. I can answer the phone with just a wave of the hand. I think with will be useful – if you are tapping away at your laptop and the phone rings you just wave your hand over it and it automatically answers with the speakerphone on. This also works if I just say “answer” though I’ve had to repeat it several times when I’ve tried it.

The phone also makes calls when you hold it up to your ear though I’m not sure that’s specific to the S4.

Scrolling up and down web pages also works well with a gesture (picture the ad “simply wave your hand up and down the screen and hey presto, it scrolls”) in the demo/test in “settings” but I don’t seem to have much success with that “in anger”.

I’ve seen some comments re build quality of the case and the fact that the plastic feels “plasticky” if I can put it like that. It feels ok to me though the S3, which I’ve said I prefer the feel of is starting to show quality issues with the back cover that no longer sits totally flush on the rest of the phone. I also had a number of problems early on with the S3 not charging and needing to be replaced. Hopefully it won’t be the same with the S4. So far so good anyway.

On balance if I was looking for a new phone I’d buy the Galaxy S4. I’m not sure I’d be rushing to upgrade from an S3 before the end of my contract.

Pics for perusal below. I trust you like the arty nature of the phones taking pictures of phones taking pictures of phones…

Samsung Galaxy s3 and s4 side by side

Samsung Galaxy S4 taken by Galaxy S3Samsung Galaxy S3 taken by Galaxy S4

Galaxy S4 on top of a Galaxy S3

Categories
Business fun stuff

STOP Press – how do you manage your FX exposure?

It’s Friday afternoon so I thought I’d show you an email I just received (name deleted to protect the naive and ill prepared):

Good afternoon Trefor

I’ve been directed towards you and I hope you don’t mind me initiating contact with you via this email.

My name is xxx and work for GPSFX as a Treasury and Risk management consultant. My expertise is helping companies develop tailored hedging solutions that have delivered considerable savings and improved management of their FX footprint.

Our expertise is viewing foreign exchange as a form of risk management, looking at exposures at a currency and entity level through: Balance Sheet Hedging, intercompany netting, bank balance reporting, cash flow forecasting and payment processing.

I think it would be beneficial to have an introductory meeting with your company next month.

I’m available on the 13th June after 1pm, can we meet at 2.15pm.

I look forward to hearing from you.

Kind regards

xxx

I looked them up and they do appear to be a genuine business and the guy has a public LinkedIn profile. So it being Friday and me feeling a bit mischievous I’ve told him that the Exec Committee meeting I am at that day should be over by 2.15 if he wants to swing by and buy me a coffee.

His problem is that he is based in Twickenham and I am in Newark, Nottinghamshire. Not only has he not done is research properly re whether I am interested in Foreign Exchange (obv not) but there is no way he can get from Twickenham to Newark in 1hr 15minutes. He will find out soon enough if he replies asking for my address.

STOP Press – he has just asked me whether I’d like a latte or a coffee and do I manage our FX and what is our yearly exposure?

This breaking news story may play out before I finish writing this post and get back to some real work.

Otherwise I’ll keep you posted in the comment stream if there is anything further to report.

Ciao

Categories
End User security

Privacy on London Underground Metropolitan Line #googleglass

hfobd_trust_thumbThe Metropolitan Line on London Underground has nice newish interconnected carriages and you can walk from one end of the train to the other. As we wound our way to Kings Cross for me to catch the train back north I noticed that the carriages were making interesting snake like movements. Very artistic I thought. I’ll video it.

I whipped out my S3 and propping against an upright for some semblance of stability I started recording (action – roll). I do this sort of thing. The first thing that happened was that a girl in the carriage noticed what I was doing and lifted her newspaper up to cover her face. That made me think.

There are obvious privacy issues in doing this although we were in a public place. However if I was wearing Google Glass I would be able to do it without anyone noticing. What is the implication of this? It really means the total end to privacy and anonymity in public places. That girl would not have noticed that I was recording.

I’m not sure there is anything that can be done about it. Maybe some sort of device that blocks other electronic devices from being able to video the space around you. There would have to be a standard for it. Maybe Bluetooth based. Not an easy thing to implement and it would only catch accidental video recording. If someone was hell bent on recording you they would obviously just disable that blocking function. I can imagine videos where lots of people had blurred out faces based on the fact that they have been transmitting blocking signals.

Makes you think dunnit?

Categories
Engineer internet ofcom social networking

The speed of obsolescence & the increase in the speed of light

pirate_flag_thumbWe do live in very interesting times. Last night the twitter stream told me that the internet in Syria had stopped working, or at least the traffic in and out of the country had died off which is the same thing. This morning it was included by the Guardian in their Boot Up links. I thought to myself last night that once it had hit twitter the news would be everywhere. I saw a couple more references to it on twitter this morning and thought to myself “they’re a bit behind the game – that was last night’s news”. I figured it was too old and publicly available to write a blog about it & I wouldn’t really have been able to add anything anyway.

Then this morning I saw someone retweet a link to a post by @TheRealRevK about how Ofcom was about to screw the voip market in the UK by, amongst other things (in it’s 500 page consultation). If you know Adrian (the reverend himself) you will know how passionate he is about these things.  I had thought about writing a post about this subject myself – it came up at dinner last week at Convergence Summit North. I didn’t have the time as I was out of the office for much of the week. I’m not going to do one now as I can’t add to Adrian’s post.

The world is changing so quickly. It’s daft that I don’t feel able to write about something that hit the headlines only a few hours ago and it certainly makes you think about what you do write. Google has been giving this a lot of thought with its Google Authorship Ranking (Google it). When I did the pigeon v rural broadband race a couple of years ago it was covered by the BBC and as far as  I could see scraped by approx 32,000 websites around the world. That’s them taking someone else’s news in the hope that it would make their own site interesting.

Google Authorship is designed to give credit to the originator of the news. I’ve added links to my Google+ profile from both trefor.net and philosopherontap.com and linked back from the profile to the sites. In theory over time my Google+ profile will be linked to my many sites as I write guest posts for them (ok maybe it won’t) and this will increase the level of credibility given to me as an author and originator of content.

This doesn’t take away the fact that I will still have to find original stuff to write about which ain’t necessarily easy in this world where the speed of light and information distribution is constantly increasing – you heard it first on trefor.net.

PS the speed of light bit is entirely made up as an attention grabbing bit of sensationalism – had I not made this admission I know many of you would otherwise take it as read from such a creditable source! 🙂

Categories
Cloud datacentre Engineer Net

Connectivity envy

It wasn’t so long ago that  I wrote a post asking who had the biggest home network. The winner was @NeilMcrae  see here for a reminder. So yesterday I was wandering through the corridors of the Timico Development Engineering building trying to find my way out when I came across Paul at his desk doing stuff.

From nowhere a stack of pizza boxes had appeared with enough ports to service a small ISP. “Setting up in business” I asked. Actually we have just decommissioned a couple of cages in Docklands and saved a lot cash in the process and some of the kit has appeared on Paul’s desk temporarily.

When I say a lot of cash I mean £100k a year. The equipment has all been moved to our Datacentre in Newark. Customers are paying less, it is costing us less. Everybody is happy (all clap).

If you want to move some of your kit out of docklands get in touch and perhaps take a look here. You know it makes sense. While we’re at it there is a really cool Timico cloud umbrella, with pictures of clouds inside it when you open it up, for the person who comes up with the photo showing the most switch ports on his or her desk. No cheating now.

connectivity envy